Award Winning Projects
Recruiting Overhaul
Our client wanted to transform how they approached GovCon recruiting so we developed a plan for them to integrate technology, lean into AI without depending on it, and automated onboarding processes to improve overall ROI and critical margins. This allowed them to stand out as the go-to partner for contractors looking to improve their time-to-hire and employee retention. Click on the button to learn more about the project.
Customer Support Project
Start-ups are constantly finding new ways to improve old processes. We were lucky to partner with this AI company to establish an entire customer support department of 1 person. through the use of automations and a knowledge base, we enabled their employees to focus on the product while creating a customer centric service department that empowered their users and established a faster response time and reduced their ticket counts overall.
SaaS Project Management Implemenation
Expert project implementation takes time, effort, and resources. Resources are usually pulled from a matrixed team in any size company so it's important to establish a PMO that leans on experience, automation, efficient processes, and AI. Our team did just that and efficiently leveraged an entirely automated process that properly tracked projects, maintained budgets, and created executive dashboards for presenting to key client stakeholders. We transformed the way this international company utilized their development project resources.
